Contact Us

If you want to be sure to receive your order in time...

Please check our Business Calendar
for days that orders will NOT be Processed or Shipped.
Customer Service Hours:
Monday to Friday
9:00am to 5:00pm (Arizona Time)


Before contacting us, PLEASE check in these sections for your answer:
(Frequently Asked Questions) FAQ page, Policies page, or Shipping page.

If you are inquiring about an order, you MUST give us the full name that the order was placed by and the order number. We cannot track orders by first names only or just an email address. If you must check the status of your order, send your request to the email address below.

We DO NOT accept emails with attachments without prior authorization. They will automatically be deleted. If you need to send us an email with an attachment of a logo, please contact us and we will give you an email address to send it to.

IMPORTANT !
If you place an order, it is understood that you have read and understand our Policies. In other words, DO NOT PLACE AN ORDER until you have read our Policies section completely.

If you have any questions, suggestions, or comments, please contact us:

Creative Productions/The Pool Rack
Phone: (520) 750-0123
Customer Service Hours:
Monday to Friday
9:00am to 5:00pm (Arizona Time)